PC Care Service Plan

Our PC Care Service Plan provides affordable, 24/7 support
and coverage for your computer or laptop. For only $9.99 a
month, Rise Broadband will:

  • Identify and fix hardware/software errors
  • Computer tune-up and maintenance of PC and Mac devices
  • Identify and assist with networking issues
  • Supply standard replacement parts and in-home labor to repair one covered device as often as needed, not to exceed $500 per year per covered device.
  • Provide access to PC care support 24 hours a day, 7 days a week.

New Premium Technical Support
Service Plan

Our Premium Technical Support Service Plan provides all of the support and coverage included in the PC Care Service Plan, plus the following expanded services for only $14.99 a month:

  • Operating systems upgrade/update support** (Windows PC, Mac OSX)
  • Content backup/sharing support**: e.g. iCloud, Google Drive, DropBox
  • Virus/spyware/malware detection and removal
  • 3rd party devices: printers, scanners, copiers, fax machines, external hard drives, etc.
  • Mobile devices (including tablets): setup and trouble-shooting
  • TV and video support: Internet/smart TV, Blu-Ray, DVD, game console

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