High Speed Utah

Call Us | (801) 787-8227

Service Refunds

High Speed Utah does not gives refunds to customers for any real or perceived outages of the service.  Customer may cancel at any time, but may not request a refund of their service for outages.  We are not responsible for any loss, either real or perceived, due to outages with your internet service.

Prepaid Services

All prepaid services will be refunded to the customer within 10 days of cancelling service.  Any discounts received for prepayment of services will be forfeited, and the refunded amount will reflect normal rates of service over the term for which the prepayment was made.  Any balance due based on prepaid discounts will be set to $0.00.